Frequently Asked Questions

Everything you need to know before getting started.

FloskBase Marketplace is a curated catalog of enterprise-grade open-source software that you can deploy on your own private cloud infrastructure in minutes. No vendor lock-in, full data ownership, one-click deployment.

Each application in the marketplace comes with a pre-configured Docker Compose file and a Cloud-Init script. When you click Deploy, our system provisions the infrastructure, runs the scripts, and hands you a ready-to-use endpoint — usually within 2–5 minutes.

Yes. You can upgrade, downgrade, or cancel your plan at any time from your deployment dashboard. Plan changes apply at the next billing cycle. If you upgrade mid-cycle, you only pay the prorated difference.

FloskBase runs on OpenStack and Proxmox clusters hosted in ISO 27001-certified data centers. Each deployment gets its own isolated virtual machine with dedicated CPU, RAM, and SSD storage — no noisy neighbors.

Absolutely. Your deployment runs on infrastructure you control, in a network segment isolated from other tenants. All data at rest is encrypted with AES-256. In-transit traffic is protected by TLS 1.3. We never access or process your application data.

Starter plans include email support with a 24-hour SLA. Pro plans get priority support with a 4-hour response. Enterprise plans include a dedicated support engineer and 24/7 on-call coverage. If a deployment fails, our system automatically retries and notifies you — most issues resolve without any action on your part.